How do I contact Pata?

Created by Jessica Hoi, Modified on Wed, 28 Aug at 1:32 PM by Jessica Hoi

Operating hours

The Pata team operate between 9:00am - 5:30pm GMT, and are available to assist with any queries if you can't find what you need using our resources.

Resources

If you've not already looked, you can find detailed resources on our Help Centre, varying from written, step-by-step guides, to video tutorials, or, you can ask our chatbot a question and it can point you in the right direction

How to get in touch

If you encounter any problems, or you have any other questions or queries and you can't find the answer using the resources provided, you can contact the Customer Success Team:

Via email - support@pata.pet
Fill in the form here

 Already on our Help Centre? Click on "submit a ticket" on the top right to get to the form.

Please include as much information as you can so the team can assist you as quickly as possible. The Customer Success Team will then review your request, question or query and get back to you as soon as they can.