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Knowledge base
Pata for Business
Portal Categories
Getting started with Pata
Pet Parent
Pata for Business
Pata for Business
Setting up your Pata Business account
Add Business details
Categories
Address
Managing your Appointments
How do I view my appointments?
How do I add new appointments?
How do I amend an existing appointment?
How do I cancel an appointment?
Can I still add appointments on Closed Dates?
Can I add previous appointments to my calendar?
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Managing your Workplaces
What are Workplaces and how do I add one?
How do I add and edit closed dates?
Can I change Workplace details?
How do I update Opening Hours?
Managing your Team
How do I view Team Members?
How do I add Team Members?
How do I update existing Team Members?
How do I manage Shifts?
Managing your Catalogue
Adding and managing Categories
Adding and managing Services
Memberships
Managing your Clients
How do I view existing Clients?
How do I add a Client to my Client List?
How do I update Client information?
Can I add another owner to a pet?
Managing your Clients' Pets
How do I add a Pet to a Client?
How do I manage and update Pets?
Sales and Invoicing
How do I view Sales?
How do I manage Sales?
Can I edit past Sales?
How do I redeem a Membership?
Can I send invoices/receipts?
Can I update/amend receipts?
Payments - Pata Pay
What is Pata Pay and why should I sign up to it?
How do I sign up to Pata Pay?
How are my deposits and cancellations protected?
How long does it take to receive my funds?
How do I change my Payout Schedule?
How come I’ve not received all my money?
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Managing your Account
How do I manage Tax rates?
How do I update my account information?
How do I change my billing details?
Notifications
How do Notifications work?
How do I set up notifications for clients?
Will I be notified when a new appointment is made?
How do I update my notifications?
How do I remove notifications?
How do I manage my top-ups?
My Data
I haven’t set up a profile, how did you get my business details?
Glossary
Pata Pay