How do I remove notifications?

You can't remove appointment notifications, but you can remove reminders, and disable both.

We recommend you disable these as deleting reminders will remove them off the system completely, and will therefore need to be added back manually.

Please note: By doing any of these actions, all clients will no longer receive the notification/reminder. If it's just one/a few client who don't want to receive the notifications, update the client info by toggling off the notifications.

We do not recommend doing this unless the client has specifically requested to turn this off, as this will help reduce no-shows and ultimately reduce financial loss.

Disable notifications

1. Click on the Settings icon on the side menu
   
2. Select the Notifications section, then select the relevant tab (Notifications / Reminders)
3. Click on the 3 vertical dots on the notification
4. Select Disable Notification

Delete reminders

1. Click on the Settings icon on the side menu
   
2. Select the Notifications section, then select the Reminders tab
3. Click on the 3 vertical dots on the notification
4. Select Delete Notification

As mentioned above, this action is not reversible, so you'll need to manually add reminders if you want to set it up again.

Re-enable Notifications/Reminders

1. Click on the Settings icon on the side menu
   
2. Select the Notifications section, then select the relevant tab (Notifications / Reminders)
3. Click on the 3 vertical dots on the disabled notification
4. Select Enable Notification
5. Click Next
6. Select the Channels by clicking the options you'd like to send the notification by (Email and/or SMS)
7. Click Save