Reserve

A reserve is a temporary hold on a portion of a business's funds for a predetermined period of time. The function of a reserve is to ensure that when a customer initiates a refund or a chargeback, the customer can receive their funds in a timely manner. Client refunds and chargebacks are pulled directly from the business's reserved balance. Stripe holds these funds to protect Pet Parents against unexpected settlement difficulties and ensure that our users can continue to accept payments with Stripe.