How do Refunds work?

Created by Jessica Hoi, Modified on Mon, 9 Sep at 4:34 PM by Jessica Hoi

Refunds are processed at the Business' discretion, so please check their refund and cancellation policies before booking an appointment.


Failing to attend an appointment or last-minute cancellations has a larger impact than just the schedule; deposits reduce the financial impact on cancellations and no-shows.


If you have a complaint and want a refund, please contact the Business directly. For more information, read our article on raising complaints.



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